Custom 3CX Integration with Active
Campaign

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Looking to optimize your business communication processes?

Our custom integration between 3CX and ActiveCampaign provides a comprehensive solution for streamlining communication and improving team collaboration. This integration connects your phone system with your customer data, creating a seamless way to manage calls, track interactions, and keep your teams aligned—all in one place.

Why Integrate 3CX with ActiveCampaign?

Enhanced Communication

Automatically sync contact information and communication history, enabling faster and more informed interactions.

Centralize Customer Data

Keep all customer interactions—from calls to emails—in one place for easy access and management.

Enhance Team Collaboration

Enable teams to work more effectively by providing access to a unified communication history, eliminating silos and manual data entry.

Track and Analyze Interactions

Gain insights into your team’s communication performance with detailed call tracking and reporting features.

Key Features of the Custom 3CX & ActiveCampaign Integration

Click-to-Call Functionality

Initiate calls directly from within ActiveCampaign using the 3CX click-to-call feature. Whether you need to follow up with a customer or schedule a meeting, starting a call is quick and easy.

Automatic Call Logging

Every call made or received through 3CX is automatically logged in ActiveCampaign, providing a complete history of all customer communications. This feature saves time by eliminating manual data entry and ensures that every interaction is recorded for future reference.

Caller ID Pop-Ups

When you receive a call, a pop-up window displays the caller’s details from ActiveCampaign, including past interactions and customer notes. This allows for more personalized and informed conversations, improving customer satisfaction.

Call Recording & Notes

Link call recordings to contact profiles in ActiveCampaign. This helps teams review important conversations, follow up on action points, and maintain a record of customer communications for future reference.

Real-Time Analytics & Reporting

Track call activity, monitor team performance, and gain insights into your communication efforts with detailed reporting features. These reports help businesses identify opportunities for improvement and measure the effectiveness of their customer interactions.

Benefits of 3CX and ActiveCampaign Integration

Better Collaboration

Actionable Insights

Enhanced Customer Experience

Better Team Productivity

Customization Tailored to Your Needs

Our 3CX and ActiveCampaign integration is designed to be fully customizable, ensuring it meets the specific needs of your business. Whether you need advanced reporting, specific call handling rules, or integrations with other tools, we work with you to create a solution that fits seamlessly into your existing workflows.