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Automation
at Its Best
Automate routine tasks, boost productivity, and stay focused on what matters most
Experience the power of automation as your phone system seamlessly integrates with Netsuite. From call logging to task creation and reporting, every step is optimized to save time and reduce errors. With smart workflows, your team can focus on high-value activities while the system handles the rest.
Getting in touch with our team is easy.
We’re on hand &
ready to help.
One of our experts will contact you as soon as possible.
Getting in touch with our team is easy.
We’re on hand &
ready to help.
One of our experts will contact you as soon as possible.
Supported Phone Systems and Providers
We support integrations with a wide range of phone systems, including:
-
RingCentral
-
Zoom Phone
-
Twilio
-
8x8
-
Dialpad
-
Aircall
Custom Integrations Available: If your phone system is not listed, our team can build a custom integration to meet your needs.
Click-to-Call Functionality
- Launch calls directly from customer or lead records in NetSuite, saving time and reducing dialing errors.
Automatic Call Logging
- Automatically log call details, including duration, participants, and notes, in the associated NetSuite record.
Task and Workflow Automation
- Create follow-up tasks, schedule meetings, or trigger automated workflows directly from call activity.
Real-Time Customer Insights
- Access customer history, past interactions, and sales data instantly during calls for better customer service.
Analytics and Reporting
- Use NetSuite dashboards to analyze call performance, measure productivity, and monitor customer satisfaction trends.
How It Works?
1
Initial Assessment
We evaluate your current phone system and NetSuite setup to understand your needs.
2
Integration & Configuration
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Connect your VoIP provider (e.g., RingCentral, Twilio, 8x8) or PBX system with NetSuite.
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Configure call logging, click-to-call, and reporting features.
3
Testing & Training
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Conduct comprehensive testing to ensure smooth operation.
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Train your team on how to use the integrated system efficiently.
4
Ongoing Support
Provide 24/7 monitoring, support, and regular updates to keep the integration optimized.
Voice
The complete business phone system
Set up new phone lines and custom call routing in minutes for teams around the world. All you need is the app.
Video
Powered video meetings
Meet in HD and never take notes again. Intouch’s video meetings have HD call and video quality with the ability to record meetings .
Messaging
Unlimited team messaging
Collaborate 1:1 or get organised in messaging channels for any project, topic or team.
Where work comes together