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Why Integrate Gong.io with 3CX?
Gong.io is a cutting-edge conversation intelligence tool that records, transcribes, and analyzes calls to uncover trends and opportunities. 3CX, a versatile VoIP phone system, handles all your communication needs, from calls to video conferencing and messaging.
Getting in touch with our team is easy.
We’re on hand &
ready to help.
One of our experts will contact you as soon as possible.
Getting in touch with our team is easy.
We’re on hand &
ready to help.
One of our experts will contact you as soon as possible.
AI: Revolutionizing Sales
Gong.io uses advanced AI to analyze sales calls, emails, and meetings, delivering actionable insights. It identifies trends, tracks deal progress, and provides coaching recommendations to help teams close more deals. By understanding customer behavior and highlighting what works, Gong’s AI empowers sales teams to perform at their best.
Incoming Call Notification with 3CX
Stay prepared with 3CX’s pop-up notifications displaying caller details. Instantly access full context to personalize interactions and enhance customer engagement.
Key Features and Benefits
The reasons why its time to integrate!
Click-to-call
Initiate calls directly from Salesforce with a single click and save time and reduce dialing errors, enabling your team to focus on meaningful conversations.
Automatic Call Logging
All calls made or received through 3CX are automatically logged in Salesforce to keep accurate records of interactions for better customer management and analytics.
Screen Pop-Ups
Incoming calls trigger a pop-up with customer details from Salesforce. Agents can quickly personalize conversations and improve response times.
Call Analytics
Access comprehensive reports on call activity directly in Salesforce to monitor performance, identify trends, and make data-driven decisions.
CRM Synchronization
Sync contacts and leads between 3CX and Salesforce automatically and maintain an up-to-date database without manual input, saving time and reducing errors.
Enhanced Collaboration
Integration supports team collaboration with features like call forwarding and conferencing linked to Salesforce activities to improve team coordination and customer satisfaction.
Gong’s Call Recording Software
Gong seamlessly integrates with any web conferencing, VOIP, or CRM system like Salesforce. It records and transcribes sales calls, letting you easily search and highlight key conversation points—like Google search for your calls.
