What is Activitx Phone System Integration?
Activitx phone system integration allows your communication tools to sync with your task management and workflow system. With this integration, your teams can manage calls, track tasks, and access real-time collaboration tools directly within the Activitx platform.
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Automation
at Its Best
Automate routine tasks, boost productivity, and stay focused on what matters most
Experience the power of automation as your phone system seamlessly integrates with Activix. From call logging to task creation and reporting, every step is optimized to save time and reduce errors. With smart workflows, your team can focus on high-value activities while the system handles the rest.
Getting in touch with our team is easy.
We’re on hand &
ready to help.
One of our experts will contact you as soon as possible.
Getting in touch with our team is easy.
We’re on hand &
ready to help.
One of our experts will contact you as soon as possible.
Supported Phone Systems and Providers
We support integrations with a wide range of phone systems, including:
-
RingCentral
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Zoom Phone
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Twilio
-
8x8
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Dialpad
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Aircall
Custom Integrations Available: If your phone system is not listed, our team can build a custom integration to meet your needs.
Key Features of Activitx Integration
Call-Centric Task Management
- Automatically generate tasks from phone calls, such as follow-ups or issue resolutions.
Assign tasks to team members directly after a call ends.
Automatic Call Logging
- Keep track of all inbound and outbound calls by automatically logging call details (time, duration, and participants) within Activitx.
Custom Workflows
- Configure workflows to trigger tasks, notifications, or updates based on call activity.
Integrated Collaboration
- Use Activitx’s collaboration tools alongside your phone system for real-time note-taking and task updates during calls.
Real-Time Reporting
- Analyze call data directly within Activitx dashboards. Track performance metrics, resolution times, and team productivity.
How It Works?
1
Initial Assessment
We evaluate your current phone system and NetSuite setup to understand your needs.
2
Integration & Configuration
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Connect your VoIP provider (e.g., RingCentral, Twilio, 8x8) or PBX system with NetSuite.
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Configure call logging, click-to-call, and reporting features.
3
Testing & Training
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Conduct comprehensive testing to ensure smooth operation.
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Train your team on how to use the integrated system efficiently.
4
Ongoing Support
Deliver 24/7 technical support, system monitoring, and regular updates to keep your system running at peak efficiency.
Voice
The complete business phone system
Set up new phone lines and custom call routing in minutes for teams around the world. All you need is the app.
Video
Powered video meetings
Meet in HD and never take notes again. Intouch’s video meetings have HD call and video quality with the ability to record meetings .
Messaging
Unlimited team messaging
Collaborate 1:1 or get organised in messaging channels for any project, topic or team.
Where work comes together