What is Odoo Phone System Integration?
Odoo phone system integration connects your telephony platform with Odoo’s powerful ERP tools, enabling you to manage calls, improve team collaboration, and streamline customer interactions within a single platform.
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Automation
at Its Best
Automate routine tasks, boost productivity, and stay focused on what matters most
Experience the power of automation as your phone system seamlessly integrates with Odoo. From call logging to task creation and reporting, every step is optimized to save time and reduce errors. With smart workflows, your team can focus on high-value activities while the system handles the rest.
Getting in touch with our team is easy.
We’re on hand &
ready to help.
One of our experts will contact you as soon as possible.
Getting in touch with our team is easy.
We’re on hand &
ready to help.
One of our experts will contact you as soon as possible.
Supported Phone Systems and Providers
We support integrations with a wide range of phone systems, including:
-
RingCentral
-
Zoom Phone
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Twilio
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8x8
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Dialpad
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Aircall
Custom Integrations Available: If your phone system is not listed, our team can build a custom integration to meet your needs.
Key Features of Odoo Integration
Automatic Call Logging
- Seamlessly log all inbound and outbound calls in Odoo, complete with timestamps, durations, and caller details.
Click-to-Call Functionality
- Initiate calls directly from Odoo’s CRM or contact records, saving time and improving efficiency.
Customer Interaction Tracking
- Link call logs and notes to customer profiles, providing a unified view of all interactions.
Workflow Automation
- Automate tasks like follow-up reminders, order processing, and lead nurturing based on call outcomes.
Real-Time Notifications
- Receive instant notifications in Odoo for incoming calls, with caller ID and relevant case history displayed.
How It Works?
1
Initial Assessment
We evaluate your current phone system and NetSuite setup to understand your needs.
2
Integration & Configuration
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Connect your VoIP provider (e.g., RingCentral, Twilio, 8x8) or PBX system with NetSuite.
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Configure call logging, click-to-call, and reporting features.
3
Testing & Training
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Conduct comprehensive testing to ensure smooth operation.
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Train your team on how to use the integrated system efficiently.
4
Ongoing Support
Train your team on how to use the integration effectively.
Voice
The complete business phone system
Set up new phone lines and custom call routing in minutes for teams around the world. All you need is the app.
Video
Powered video meetings
Meet in HD and never take notes again. Intouch’s video meetings have HD call and video quality with the ability to record meetings .
Messaging
Unlimited team messaging
Collaborate 1:1 or get organised in messaging channels for any project, topic or team.
Where work comes together